“You won’t lose your job to AI, but to someone who uses AI better than you do.” Mike Brown (Head of Design at Barclays) credited that idea to UX pioneer Jakob Nielsen, and it framed everything that followed. The future is not a single switch from humans to machines.
"We can use technology to empower our providers. But if people do not adopt it and use it, we are never going to achieve what we are looking for." Building AI where the stakes are life and death When Ashley Beecy (MD, FACC, Medical Director, AI Operations, New York Presbyterian
“You do not need to know everything in order to speak and innovate in AI. You just need to know enough.” When Muriel walked on stage at UXDX USA 2025, she did not start with model architectures or buzzwords. She started with anxiety. The kind many designers and product people
How Connor Joyce Sees AI Transforming Product Coherence In a year defined by rapid AI adoption, Connor (Senior User Researcher at Microsoft) delivered a talk at UXDX EMEA 2025 that cut through the hype with a clear call for discipline. Rather than pushing teams to ship more AI features, he
Product teams are standing at the edge of a seismic shift. The ones who thrive will be those who build at the frontier of AI capability, compress product cycles from months to minutes, and think beyond their remit acting as AI general managers across the business, not just their product