UXDX

From Lip-Service AI to AI-Empowered Experiences: A Customer-Centric UX Framework

“You do not need to know everything in order to speak and innovate in AI. You just need to know enough.” When Muriel walked on stage at UXDX USA 2025, she did not start with model architectures or buzzwords. She started with anxiety. The kind many designers and product people

From Design Systems to Interaction Systems: Creating Coherent AI Experiences

How Connor Joyce Sees AI Transforming Product Coherence In a year defined by rapid AI adoption, Connor (Senior User Researcher at Microsoft) delivered a talk at UXDX EMEA 2025 that cut through the hype with a clear call for discipline. Rather than pushing teams to ship more AI features, he

How to use AI to become a 10x Product Team

Product teams are standing at the edge of a seismic shift. The ones who thrive will be those who build at the frontier of AI capability, compress product cycles from months to minutes, and think beyond their remit acting as AI general managers across the business, not just their product

Human-Centered AI Across Standard Chartered

In an era obsessed with automation, Emily Yang (Head of Human-Centered AI and Innovation - Strategy and Talent at Standard Chartered) argues that AI’s real potential lies not in replacing people but in empowering them. Speaking at EMEA 2025, she showed how a 172-year-old bank can innovate responsibly without

Building AI-Driven Workflows at Airtable: Play, Prove, Productionise

“Everything we’ve known is changing right now. Do not rely on what you know. Step back and figure out the next set of best practices.”  Jimmy Hillis, VP and Head of Engineering, Airtable Three Waves, One Inflection Jimmy doesn’t open with hype. He opens with perspective. For him,

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