UXDX

Human-Centered AI Across Standard Chartered

In an era obsessed with automation, Emily Yang (Head of Human-Centered AI and Innovation - Strategy and Talent at Standard Chartered) argues that AI’s real potential lies not in replacing people but in empowering them. Speaking at EMEA 2025, she showed how a 172-year-old bank can innovate responsibly without

Building AI-Driven Workflows at Airtable: Play, Prove, Productionise

“Everything we’ve known is changing right now. Do not rely on what you know. Step back and figure out the next set of best practices.”  Jimmy Hillis, VP and Head of Engineering, Airtable Three Waves, One Inflection Jimmy doesn’t open with hype. He opens with perspective. For him,

Designing for Business Impact: A Transformation Journey at Uber

A design team is hidden in a corner of the company. Cross-functional partners are unsure who to talk to. Confidence is low, and influence is slipping. When Joann Wu stepped into Uber as Vice President and Global Head of Design, she found immense talent without a seat at the table.

Everyone's Onboard. So Why Isn't Change Happening?

The room says yes, the slide says value, the pilot says proof. Then Monday arrives, and nothing moves. In Everyone’s Onboard. So, Why Isn’t Change Happening? Rory Madden slices through the polite theatre of transformation to reveal the two levers that actually shift behaviour inside organisations: KPIs and

Reframing UX in Complex Organisations: Marijke Jorritsma

When products slow, meetings multiply, and decisions dissolve into “task forces to decide how to decide,” the problem isn’t your interface. It’s your organisation.

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