UXDX

Thriving as a Long-Term IC: Lessons in Influence, Growth, & Fulfillment

“Designers often think success means climbing the management ladder. But what if your real impact and fulfilment comes from staying an individual contributor?” That’s the provocative question Cliff Seal, UX Architect at Salesforce, put on the table in his talk at UXDX USA 2025. After 13 years at the

Driving Transformational Business Results: The Role of Design Across the Org

“We all get into design to create for people. But when you start your first job, you quickly realise no one prepared you for how to design with people.” That candid observation from Daniela Jorge, Chief Design Officer at Capital One, set the tone for her fireside chat with Alex

The Engagement Dilemma: How to keep users hooked without causing fatigue

Balancing deep engagement with healthy consumption experience In the digital age, engagement is the holy grail of user experience. As social media platforms, we are  constantly seeking ways to captivate our audience, to keep them hooked on our content, and to make them come back for more. But as we

Design Beyond Barriers: How Comcast's Accessibility-First Approach Is Revolutionizing Hardware Design

"When you make a product more inclusive, you make a better product for everyone." This simple yet powerful principle has guided Grayson Byrd and his team at Comcast through a seven-year journey to reimagine what accessible hardware design could be. The result? The Xfinity Large Button Voice Remote – a device

How Chase Drives Customer-Centric Transformation at Enterprise Scale

In an era where agile startups dominate the innovation narrative, how does a 300,000-employee banking behemoth stay nimble enough to deliver customer-centric digital experiences? At UXDX USA, Sonali Divilek, Head of Digital at Chase, pulled back the curtain on precisely this challenge, revealing strategies that balance the seemingly contradictory

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