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From IT-Driven to Product-Led: How Steven Roest Is Rewiring ING’s Operating System

A teenage death-metal fan who swore he’d never work at a bank walks on stage and opens with a promise: “This talk is guaranteed AI-free.” Steven smiles, then gets serious. The real superpower in complex organizations isn’t another framework or a shinier dashboard. It’s empathy. And once

Evolution of Grammarly's Platform: From Developer Operations to Developer Experience

From Operations to Experience: How Grammarly Rebuilt Its Engineering Culture  What makes 500 engineers move in sync without slowing each other down? At Grammarly, the answer wasn’t a new framework or another automation layer; it was a change in philosophy. “We stopped thinking about DevOps as maintenance,” said Serhii

Bridging the Gap: How Product, UX, and Dev Can Build AI-Native Products Together

When AI blurs the lines between designer, developer, and product manager, what holds a team together isn’t process. It's purpose. “It’s a team sport,” says Jacobus Kok of Priceline. “The more fluid you keep it, the better the outcome.” The New Rules of Building in the AI Era

From Vendor to Partner: Getting the Most Out of Your Agency Relationship

“Stop buying deliverables. Start buying outcomes. When you and your agency align on why the work matters, scope stops ballooning, invoices stop surprising, and momentum finally sticks.” Agencies inspire strong feelings. Some swear by them, others have the scars to prove it. In her talk, From Vendor to Partner, Tanesha

Bridging Perspectives: A Framework for Seamless Collaboration Between UX Researchers and Product Analysts

“Numbers without context can be misleading. Stories without scale can be dismissed. But when UX researchers and product analysts join forces, the full picture emerges and with it, better products.” That was the central argument made by Archana Shah, Principal UX Researcher, and Subhasree Chatterjee, Data Analytics Manager at LexisNexis.

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